Privacy Policy

Introduction

Welcome to Fryingdragon. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Contact Information: Name, email address, phone number
• Account Information: Username, password (encrypted)
• Billing Information: Billing address, payment information (processed securely through third-party payment processors)
• Shipping Information: Shipping address, delivery preferences

Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clickstream data, search queries
• Location Data: General location based on IP address (not precise geolocation)
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies

Mobile App Permissions

Our mobile application may request the following permissions:

• Internet Access: To access our services and process orders
• Storage: To cache product images and improve performance
• Camera (Optional): To scan product codes or upload photos for custom orders
• Notifications: To send order updates and promotional messages (with your consent)

You can manage these permissions in your device settings at any time.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing and shipping
• Account Management: To create and manage your account, provide customer support
• Communication: To send order confirmations, shipping updates, and respond to inquiries
• Service Improvement: To analyze usage patterns and improve our website and app functionality
• Marketing: To send promotional emails and notifications (you can opt-out at any time)
• Security: To detect and prevent fraud, unauthorized access, and other malicious activities
• Legal Compliance: To comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

Service Providers

• Payment Processors: PayPal, Stripe, or other payment gateways to process transactions
• Shipping Partners: Shipping carriers to deliver your orders
• Analytics Services: Google Analytics, Firebase Analytics to understand usage patterns
• Email Services: To send transactional and marketing emails
• Hosting Providers: To store data and maintain our infrastructure

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders, subpoenas, or legal processes
• Requests from law enforcement or government agencies
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our Service of any such change in ownership.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
• Password Protection: Passwords are hashed using industry-standard bcrypt algorithm
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Security Audits: Periodic review of our security practices and infrastructure
• Secure Payment Processing: We do not store credit card information; all payments are processed through PCI-DSS compliant payment processors

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Active Accounts: Information is retained while your account is active
• Closed Accounts: After account deletion, we retain certain information for legal and accounting purposes (typically 7 years)
• Order History: Order records are retained for tax and legal compliance
• Marketing Data: Removed immediately upon opt-out request

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

• View and update your account information in your account settings
• Request a copy of your personal data
• Correct inaccurate or incomplete information

Deletion

• Self-Service Deletion: Delete your account at any time through your account settings page
• Request deletion of specific personal information (subject to legal retention requirements)
• All user data, order history, and personal information will be permanently removed
• Deletion is immediate and cannot be undone

Marketing Communications

• Unsubscribe from promotional emails using the link in any marketing email
• Opt-out of push notifications in your device or app settings
• Note: You will still receive transactional emails (order confirmations, shipping updates)

Cookies

• Manage cookie preferences through your browser settings
• Disable cookies (note: this may limit some functionality)

Do Not Track

Our Service does not respond to Do Not Track (DNT) signals. However, you can manage tracking through your browser and device settings.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.

By using our Service, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Links

Our Service may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

10. Google Play Compliance

For users accessing our Service through the Google Play Store mobile application:

• We comply with all Google Play Developer Program Policies
• We do not collect sensitive user data (health, financial, precise location) without explicit disclosure
• All data collection and usage is disclosed in this Privacy Policy
• Users can request data deletion through their account settings or by contacting us
• We provide clear disclosure of app permissions before requesting them

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information we collect, use, and share
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us using the information below.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to Access: Obtain confirmation of whether we process your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us. You also have the right to lodge a complaint with a supervisory authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes
• Displaying a prominent notice on our Service

Your continued use of our Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

Thank you for trusting Fryingdragon with your personal information.
We are committed to protecting your privacy and providing a secure shopping experience.